Privacy Policy
Kayvara Privacy Policy
Effective Date: July 15, 2025
Kayvara Media Studio (“Kayvara,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, interact with our services, or communicate with us online or offline.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Full name, phone number, email address, business name, website, and social media links.
-
Booking Details: Selected services, intake form responses, and preferred communication methods.
-
Billing Information: Payment details processed securely through third-party providers (e.g., Wix Payments, PayPal).
-
Automated Data: IP address, browser type, device identifiers, and interaction with our website.
2. How We Use Your Information
We use the data we collect to:
-
Deliver and manage services you've purchased or inquired about
-
Schedule and personalize consultations or discovery calls
-
Send relevant updates, reminders, and follow-ups
-
Process payments securely
-
Improve website performance and client experience
-
Comply with legal obligations
3. How Your Data is Stored & Protected
We store your information on secure, encrypted platforms and only grant access to authorized team members. We take all reasonable measures to protect your information against unauthorized access or disclosure.
4. Sharing of Information
We do not sell, rent, or trade your personal information. Your information is only shared:
-
With service providers who help us operate (e.g., email, payment, and CRM platforms)
-
When legally required (e.g., subpoenas, investigations)
-
If you explicitly opt in for referrals or collaborations
5. Your Choices
You have the right to:
-
Request access, correction, or deletion of your personal data
-
Opt-out of non-essential communication at any time
-
Decline to provide optional information in intake forms
6. Cookies & Analytics
We may use cookies or analytics tools to improve user experience and website performance. You may disable cookies through your browser settings.
7. Third-Party Services
Our site may include links to third-party services (e.g., Instagram, Calendly, Stripe). We are not responsible for the privacy practices of these platforms. We recommend reviewing their individual privacy policies.
8. Children’s Privacy
Kayvara does not knowingly collect or process data from individuals under 13 years of age.
9. Legal Terms
By using our services or submitting your personal information, you agree to the following:
-
Any disputes or claims arising out of or related to your use of our services must be resolved through binding mediation in Los Angeles County, California, prior to pursuing any formal legal action.
-
If legal action is pursued without first engaging in mediation, or if a ruling is made in Kayvara’s favor, you agree to be responsible for all legal and attorney fees incurred by Kayvara in the course of defending such action.
-
These terms apply whether you submit a booking, form, or contact information through our website or affiliated platforms.
10. Refunds & Cancellation Policy
Kayvara Media Studio operates under a transparent and client-conscious cancellation structure.
-
No refunds will be issued for completed services, scheduled sessions, or digital deliverables.
-
For a la carte services canceled after booking but prior to delivery, a 20% short-rate fee will be applied to cover allocated time and administrative costs.
-
Monthly subscription cancellations (Basic, Plus, Premier) must be submitted in writing. Cancellations will take effect on the first day of the following month. You will retain access to services through the remainder of the paid billing cycle.
-
No partial refunds or prorated credits will be offered for unused time or deliverables once the billing cycle begins.
11. Contact Us
For questions, privacy-related requests, or billing concerns, please contact:
📧 kayvara.studios@gmail.com
📞 (213) 224-0485
